Healthcare IT consulting gets sold on the strategy deck and the go-live. Everything in between is execution. That’s where programs actually succeed or fail.
A health system buys into a strategy. The architecture is approved, then the architects leave. The PMs rotate, vendors stay accountable to the loudest voice, not what was originally designed. Six months in, the program looks very different. Twelve months in, things start getting scoped back, cancelled, or abandoned.
Harlow & Co. is built to stay. I work with health systems on the architecture and delivery of programs across Epic, unified communications, identity governance, and the integration work between them. The work happens in meetings, COEs, build oversight, vendor escalations, and on the floor before, during, and after go-live.
Some engagements are short. A strategy review, an architecture decision, a vendor selection. Some run long, owning a workstream from design through delivery. Some are ongoing, fractional architecture while a system builds toward bigger work.
I take on a small number of new programs each year.
